About this integration
The Woopra + Drift integration allows you to measure the impact of chat messages on every touchpoint in the customer journey. Analyze essential Drift engagement data, without ever leaving the Woopra platform. For example, you could create a Journey report to see if users that engage with a Drift chat are more or less likely to convert into paying customers.
In addition to just bringing in chat and conversation data, you can also begin to trigger highly personalized messages using any combination of demographic, technographic, firmographic, and behavioral data housed within Woopra. For example, you could trigger a Drift message to all visitors on your website who are browsing your pricing page for more than 30 seconds and have opened a support ticket. Even go one step further by automatically personalizing this message with profile data housed in Woopra using Woopra's Triggers and Automation.