Driving Growth at the World's Most Innovative Companies
Rentler Identifies Gaps, Connects with Customers and Decreases Churn with Woopra
Rentler provides independent landlord property management software for more than 1.3 million users. Hear the team share how they leveraged the Woopra platform to:
- Identify who was using which features and significantly reduce user churn
- Acquire real-time information and empower teams to take action from it
- Save significant developer time and resources
- Change the way Rentler measures and takes action on data across the organization
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Woopra allowed us to identify where our problems and gaps are. Then, address and monitor them, and, finally, using the variety of integrations, communicate with our users and ensure that we’re driving more end-to-end conversions.
Jared Anderson, Customer Success Manager, Rentler
Mayvenn Fuels Personalized Messaging and Autonomy with Woopra
Mayvenn is an eCommerce platform reinventing the way stylists sell hair extensions to their clients. Leveraging Woopra's Journeys, Trends and Automation, Mayvenn was able to:
- Increase targeted messaging by 3X
- Lift messaging activity as a result of triggers by more than 150%
- See a full picture of their users and intent across all channels
- Reduce engineering time on marketing projects from 3 hours to 30 minutes
- Eliminate 40 hours of staff time with Woopra's real-time triggers
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Woopra enables other departments to be more autonomous than ever before. An engineering request that might have taken weeks to accomplish can now be done by our own marketing team in the same day.
Ryan Stevens, Product Manager, Mayvenn
CloudApp Answers Every Essential Business Question with Woopra
CloudApp brings screenshots, GIF creation, and screen recording to the cloud in an easy-to-use enterprise-level app. With the help of Woopra, CloudApp was able to:
- Get the depth, clarity and the comprehensive knowledge of what's happening within the company's marketing, operations and product at any given time
- Find information to very specific questions related to what their customer do with all the data immediately available
- Map out the entire customer journey in 10-15 seconds and gain granular insight into the customer experience
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The biggest problem was that we didn't know what our customers were doing. Woopra made information immediately available for us to find answers to specific questions, map out the customer journey and acts as the baseline for our customer data.
Scott Smith, VP Sales, CloudApp
AppLovin is Lovin' Woopra for Site Analysis and the Ability to Respond to Customers in Real-Time
Founded in 2012, AppLovin’s marketing platform provides marketing automation and analytics for brands to reach their consumers on mobile, enabling them to make effective marketing decisions across one billion consumers worldwide. After started using Woopra, AppLovin was able to:
- Improve product workflows and performance
- Send out instant and actionable email alerts based on client-site interactions
- Identify potential product bugs before they happen
- Save valuable engineering hours by allowing business users to query dashboard logs directly
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Woopra’s customer analytics platform offered us a turnkey solution that enabled us to improve internal workflows and respond in real-time to clients’ unique needs. By choosing Woopra we have achieved high levels of customer satisfaction.
Andrew Karam, VP of Product, AppLovin
Hubstaff Consolidates Data and Empowers Employees
Hubstaff provides staff monitoring through time tracking software. The company helps managers to see what their team members are working on and streamlines the time-tracking process. Woopra was able to help Hubstaff with:
- Consolidating company-wide data to deliver in-depth insights
- Providing data transparency throughout the company by placing valuable data at the fingertips of every employee
- Building Customer Journeys that show real people - not simply numbers
- The ability to see and track all data and properties within a single view
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There is no longer a question that we cannot answer regarding our business at this point. Everything that we do is now data-driven. By nature I feel that all employees should have access to this level of data transparency and be able to use that to build smarter, more impactful teams.
Dave Nevogt, Co-Founder, Hubstaff
SERMO, A Global Physician Network, uses Woopra to Improve Patient Outcomes
SERMO is the leading social network for over 550,000 fully verified, licensed physicians across the globe. The SERMO team uses Woopra to:
- Centralize data for consistency and better collaboration
- Understand if users are engaged with the product and how they're using different features
- Increase overall user engagement
- Respond uniquely to customer needs leveraging Woopra's advanced Segmentation and Customer Journeys
- Personalize customer experiences with the help of Woopra's triggers and automation
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Woopra allows us to understand the content doctors viewed, what doctors were doing on the site, how they engage with sponsored content and the amount of time in which they were engaging. The more information we have about this engagement, the more we can communicate to clients about their target audience and advise them campaign performance.
Lik Fun Chan, Product Manager at SERMO
