Make your forms easier, add site search, incorporate live chat, boost your site speed, and leverage better social proof.

Nine examples of ways big brands effectively build customer loyalty and increase retention that you can copy for your business.

Customer churn analysis is a method you can use to measure and better understand your churn rate. Read on for how to do it successfully.

Real-time analytics lets companies understand and extract insights from their data in real-time so they can make decisions more quickly.

These seven critical techniques for analyzing your marketing data should be the foundation of your marketing analytics work.

The seven most important types of metrics to track for increasing everything from traffic to conversion rate.

How do you know whether your users find value in your product? It has a simple answer.

Analytics is key to proving your marketing ROI. Customer journey analytics helps draw the line to revenue.

Common event tracking mistakes include disorganized naming conventions, events firing incorrectly, and lack of regular QA. Don’t make these mistakes.

Your messaging is arguably the biggest contributing factor to your website conversion rate. Of course, much depends on the industry you’re in and the scale at which you’re operating.

Two of the most important metrics for SaaS teams to track are customer churn rate and customer retention rate.

Companies that leverage customer behavioral data perform better than companies that don’t. The difference is more dramatic than you might think.