Recent Articles
Best Practices
Product Led Growth vs Sales Led Growth
A comprehensive guide to product led growth vs sales led growth, including real-life examples and advice on how to choose the right strategy.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Leverage Customer Service Analytics to Create Happy Customers
An in-depth guide on what customer service analytics is, use cases, and KPIs to help improve your customer service in all areas.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Customer Retention Analytics: Unlocking Greater Lifetime Value
Everything you need to know about customer retention analytics, including what it is, why it’s important, and how to use it.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Customer Analysis: What It Is and How to Do It
The end goal of customer analysis is to use quantitative and qualitative data to fully understand your customer base.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
A Guide to Omnichannel Analytics: Decoding Customer Behavior
A beginner’s guide to getting started with omnichannel analytics and tips for seamlessly implementing it into your sales and marketing.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Customer Insights Analytics: 9 Data Points You Should Be Tracking
Learn about the nine most important customer insights analytics data points that can help you understand customer behaviors, trends, and more.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
How to Create a Customer Journey Map: A Step-By-Step Breakdown
A step-by-step overview of how to create a customer journey map, along with templates to simplify the process.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Types of Web Analytics: On-Site, Off-Site, Tools, and More (2024)
Here’s what separates on-site and off-site web analytics, and which types of web analytics tools you’ll need for both.
Charlie Custer
Technical Content Marketer and Analyst
Best Practices
The Supreme Guide to B2B SaaS Marketing
An in-depth guide that defines B2B SaaS marketing and explores ten of the most potent strategies for unlocking maximum growth.
Nick Mann
Digital Marketing Expert and Content Strategist
Best Practices
Product Led Growth Examples: Learning from the Best
Learn from Calendly, Zoom, Slack, and 7 other real-life product led growth examples to convert more leads and expand your business.
Nick Mann
Digital Marketing Expert and Content Strategist